Privacy Policy

Last updated: 23 July 2026 · Draft — not legal advice.

This describes how the Platform is actually built to handle data today, but has not been reviewed by a lawyer. Privacy law (GDPR, CCPA, and others) varies by jurisdiction — have this reviewed by qualified legal counsel before it governs real users.

1. Introduction

This Privacy Policy explains what information the LIVON platform ("the Platform") collects, how it's used, and how it's protected.

2. Information We Collect

Account information — full name, username, email, phone number, and country, provided at signup.
KYC documents — government ID (front and, where applicable, back) and a selfie photo, submitted for identity verification.
Transaction data — deposits, purchases, stakes, referral commissions, and withdrawal requests associated with your account.
Technical data — IP address (used only for approximate country detection and security logging), browser/device information.

3. How We Use Information

We use your information to operate your account, process deposits and purchases, calculate staking and referral rewards, verify your identity before withdrawals, communicate with you (such as password reset emails), and maintain the security of the Platform.

4. KYC Document Handling & Security

KYC documents are stored in a directory that is not directly accessible over the web. Every request to view a document is checked against your logged-in session to confirm you are the owner of that submission before it is served — documents are never publicly linked or browsable. Access will also be extended to authorized administrators once an admin review panel is built.

5. Third-Party Services

The Platform uses a small number of third-party services to function:

BscScan — queried to detect incoming BEP-20 deposits to your wallet address.
Cloudflare Turnstile — used on login and signup to distinguish humans from bots; no personal data beyond standard browser signals is shared.
Email delivery (SMTP) — used to send password-reset and account emails.
IP geolocation — used only to suggest a default country on signup; this can be changed manually.

We do not sell your personal information to third parties.

6. Cookies

The Platform uses a session cookie to keep you logged in. We do not currently use advertising or tracking cookies.

7. Data Retention

Account and transaction records are retained for as long as your account is active and as needed to meet legal, accounting, or fraud-prevention obligations. KYC documents are retained in line with applicable recordkeeping requirements once those are determined for your operating jurisdiction.

8. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. Contact us using the details below to make a request.

9. Data Security

Passwords are stored using one-way hashing, never in plain text. Password reset links are single-use, time-limited, and only the hash of the link's token is stored in our database. KYC files are access-controlled as described above.

10. Children's Privacy

The Platform is not intended for use by anyone under the age of 18, and we do not knowingly collect information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

12. Contact

Questions about this Privacy Policy can be sent to support@livon.live.